Back Office Automation
Back Office Automation for Medical Practices
MFA deficiency is real. Medical practices are desperately looking for staff to perform tasks that AI can complete in seconds: coordinating appointments, sorting findings, preparing invoices. Automation is no longer an option - it is a survival strategy.
The problem: typical back office bottlenecks
- Telephone rings constantly - appointment requests block reception
- Patient admission: Type up forms, check insurance company details, create index cards
- Billing according to EBM/GOÄ requires meticulous documentation
- Dictate, type, correct and send letters of findings
- Transfers and prescriptions: always the same steps, hundreds of times a day
What we automate
Appointment management
AI-powered appointment booking system with automatic prioritization, reminders and waitlist management. 60% fewer telephone calls at reception.
Patient communication
Automatic appointment confirmations, recall management and notification of findings. Personalized, not robotic.
Billing preparation
Automatic assignment of services to EBM/GOÄ numbers from the documentation. Fewer billing errors, faster receipt of funds.
documentation
Generate diagnostic letters and doctor’s letters from structured data. The doctor checks and signs - instead of dictating and waiting for the MFA.
Results that matter
60%
Fewer phone calls at reception
3x
Faster billing
2 hours
Time saving documentation/day
Frequently asked questions
Is AI automation in medical practices GDPR compliant?
With local AI on the practice’s own hardware: yes. Patient data never leaves the practice. No cloud services, no third-party order processing.
Which practice software is compatible?
The automation works independently of the system as an upstream process. Export to all common PVS formats possible. Existing workflows remain intact.
Do I need IT staff for this?
No. NeuraHaus sets everything up and trains your team. The systems require little maintenance - updates and support included.
Start back office automation
Free first assessment of your back-office workflows. We show where AI can create immediate operational impact.
Request a free assessment